Privacy Policy
This privacy policy (this “Privacy Policy”) sets forth the data and information we collect from you in relation to our services provided on this website (the “Service”) by Sonyume FZCO (the “Company” or “we”, “us”, or “our”), and how we use that data and information.
Please read this policy carefully before using the Service, as you are required to agree to the contents of this Privacy Policy before using the Service
Article 1 (Personal Data and Usage Information)
We collect Personal Data and Usage Information on the Service as set out below. We may use third- party cookies. You can choose whether or not to allow the use of cookies, however, if you prohibit the use of the cookies, you may not be able to use the Service properly or may not be able to reflect advertisement settings that require cookies. In this Privacy Policy, Personal Data means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which we have or is likely to have access and includes name, date of birth, gender, occupation, and other information that can identify a specific individual, as well as address, telephone number, and account information (e.g., email address and password) used in connection with specific Personal Data.
Usage Information in this Privacy Policy means the following information regarding usage of the Service:
  • (a) Information on the contents of the Service used by you, the date and time of use, the number of times of use, your behavior while using the Service, etc;
  • (b) Information about how you interacted with us (this includes IP address your device and browser information);
  • (c) Information about your location;
  • (d) Postings, photos, videos, comments, transaction messages, ratings and other information posted or transmitted by you on the Service; and
  • (e) Information regarding your payment status on the Service.
Article 2 (Collection of Acquired Information)
We may collect Personal Data and Usage Information (collectively, “Acquired Information”) from you when you use the Service in the following ways:
  • (a) By having you enter Acquired Information yourself on the Service;
  • (b) By having you provide Acquired information to us by e-mail, mail, telephone, other means (we may record a call for improving response quality etc. when answering a call with you); or
  • (c) We may collect your history and other information when you use the Service.
Article 3 (Management of Acquired Information)
Those who are engaged in the management and use of Acquired Information will strictly manage the Acquired Information obtained from you, and will take sufficient care in handling the acquired information to prevent improper access, loss, falsification, leakage, etc., of the personal information. However, we do not store any of your payment information and Payment information entered by you in connection with the Service will be stored by the payment service provider we have engaged in accordance with its own policies.
Article 4 (Purpose of Use of Acquired Information)
We will use Acquired Information collected in accordance with Article 2 for the purposes of use notified to you at the time of collection, or for the following purposes:
  • (a) To provide information on various matters relating to the Service;
  • (b) To provide the Service;
  • (c) To simplify the input of information required for user registration for the Service;
  • (d) To confirm subscriptions for email delivery services and to deliver those emails;
  • (e) For billing and payment of the Service and the confirmation thereof;
  • (f) To research and analyse usage of the Service, etc.;
  • (g) To improve or to develop a new service so that the content of the Service can be satisfied more;
  • (h) To customise the contents of the Service in order to meet the needs of individual users;
  • (i) To provide guidance and announcement of the Service, new service and other various services; and/or
  • (j) to solve troubles in the operation of the Service.
Article 5 (Disclosure of Acquired Information to Third Party)
We may disclose Acquired Information to third parties as provided below. In addition, usage history and Acquired Information will be made public on the Service for a period of time determined by us.
  • (a) Where we determine that it is necessary for the provision of the Service to disclose information on the Service;
  • (b) Where we determine that it is necessary for the operation or provision of Service;
  • (c) Disclosure to payment service providers, subcontractors, or other third parties for the purpose of payment settlement, response to inquiries from users, inquiries from us to users, provision of related after services, etc.;
  • (d) Where provision is requested by courts, administrative bodies, supervisory authorities, or other such public agencies in accordance with the law;
  • (e) Where we determine that it is necessary to disclose information in order to resolve disputes with third parties or to protect the rights and interests of users of the Service or third parties;
  • (f) Where we disclose it to third parties engaged for the purposes of such research/analysis in order to research and analyse the use of the Service.
  • (g) Where we entrust a third party with the handling of personal data within the scope necessary for the achievement of the purpose of use;
  • (h) Where it is necessary for distributing or displaying our or a third party's advertisements; or
  • (i) Where we otherwise consider it necessary to disclose Acquired Information, we may do so with your consent.
Article 6 (Management and Security of Acquired Information)
We will make every effort to prevent unauthorized access, loss, destruction, falsification, or leakage of the Acquired Information by storing it securely on a server in an environment that is inaccessible to the general public.
Article 7 (Precautions and Disclaimers)
We do not take any responsibility for protection of Personal Data in other websites linked to this site or the Service. Please review the contents of these services carefully before viewing or using. we are not responsible for any damages to you or any third party due to unfair acts such as hackers. As for the information to confirm your identity, it needs to be strictly managed by you so as not to be lost, forgotten or known to a third party.
Article 8 (Minor’s Acquired Information)
If you are a minor, your parents or guardians shall agree to the terms of the Privacy Policy and shall give their full consent to use the Service in accordance with the Privacy Policy and Terms of Use, etc.
Article 9 (Access from Overseas)
Please refrain from accessing this Service from regions or countries which prohibit the usage, management, and operation method or the content of the Service.
Article 10 (Improvement of Privacy Policy and Confirmation of Latest Privacy Policy)
We may revise this Privacy Policy in order to better protect your Personal Data or in response to changes in applicable laws and regulations.
In the event that a revision based on the preceding paragraph has a significant impact on the customers, the Company will notify you of such revision by posting it on our application.
Before you access or use the Service, please be sure to check the latest Privacy Policy.
By accessing or using the Service, you agree to be bound by the terms of the latest Privacy Policy.
Article 11 (Retention of your Acquired Information)
Following termination or deactivation of your account, We or our affiliates or service providers may retain your Acquired Information (including your profile information) and user content for a commercially reasonable time for backup, archival, and/or audit purposes.
We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the Personal Data were collected, and are no longer necessary for legal or business purposes.
Article 12 (Procedures for Disclosure, Correction and Suspension of Use.)
In accordance with applicable personal data protection laws, you may request disclosure, correction, suspension of use of personal information.
Article 13 (Withdrawal of Consent)
You are entitled to withdraw your consent to use and disclosure of Personal Data at any time.
Article 14 (Data Portability)
Upon your request, we will transmit your Personal Data that is in our possession or under our control to another organization in a commonly used machine-readable format in accordance with applicable personal data protection laws.